Refund policy

At Taboshian™, we strive to ensure your complete satisfaction with your purchases. We are pleased to offer exchanges for sizing issues to ensure that you receive the perfect fit. Please review the following guidelines and procedures for exchanges:

Eligibility for Exchanges:

  1. Exchanges are applicable only for sizing issues.
  2. Each order qualifies for a one-time exchange only.
  3. Items must be in their original condition, unworn, unwashed, and with all tags intact.

Exchange Process:

  1. Contact our customer service team at support@taboshian.com within 3 days of receiving your order to initiate the exchange process.
  2. Provide your order number and details of the item you wish to exchange, along with the correct size required.
  3. Our customer service team will review your request and provide instructions on how to proceed with the exchange.

Replacement Item:

Upon receipt and inspection of the returned item, we will process the exchange and dispatch the replacement in the correct size, subject to availability. If the requested size is unavailable, no replacement is guaranteed.

Final Sale:

All exchanges are considered final. We do not offer refunds or additional exchanges for items processed through the exchange procedure.

Exceptions:

Exchanges for items purchased during clearance sales or promotional events may not be accepted unless the item is faulty or damaged upon receipt.

At Taboshian™, we are committed to providing high-quality products and exceptional customer service. In the rare event that an issue arises due to our fault, we are pleased to offer a refund. Please review the following details regarding our refund policy:

Conditions for Refunds:

Refunds are only applicable if the issue is due to our fault, such as:

  • Incorrect item received
  • Defective or damaged item
  • Item not matching the description or specifications

Refunds are not available for:

  • Change of mind or personal preference
  • Items purchased during clearance sales or promotional events, unless the item is faulty or damaged upon receipt

Refund Process:

  1. Contact our customer service team at [contact email/phone number] within 3 days of receiving your order to report the issue and request a refund.
  2. Provide your order number, details of the issue, and any supporting evidence (e.g., photos of the defect).
  3. Our customer service team will review your request and determine if a refund is applicable based on the provided information.

Refund Resolution:

If a refund is approved:

  • For payment made via credit/debit card or online payment method: The refund will be processed back to the original payment method used for the purchase.

Exceptions:

Refunds may not be applicable in certain circumstances, such as if the issue is not due to our fault or if the item does not meet the criteria outlined in our refund policy.

Contact Us:

For any inquiries or assistance regarding refunds, please contact our customer service team at 8810642138 or support@taboshian.com

This policy emphasises that returns are not accepted and exchanges are strictly for sizing issues, providing clarity and transparency to customers regarding their options for resolving size-related concerns. By making a purchase from Taboshian™, you agree to comply with the terms and conditions outlined in this refund policy. Taboshian™ reserves the right to amend or update this policy at any time without prior notice.